Features for Feedback Form Backend
Support for star ratings and NPS scores
Real-time Slack/Discord notifications
Sentiment analysis in dashboard
Categorize feedback by type
Track feedback trends over time
Integrate with product management tools
Example Implementation
Copy this code and replace YOUR_FORM_ID with your TownHall form ID:
<form action="https://townhall.gg/f/YOUR_FORM_ID" method="POST">
<select name="rating" required>
<option value="">Rate your experience</option>
<option value="5">⭐⭐⭐⭐⭐ Excellent</option>
<option value="4">⭐⭐⭐⭐ Good</option>
<option value="3">⭐⭐⭐ Average</option>
<option value="2">⭐⭐ Poor</option>
<option value="1">⭐ Very Poor</option>
</select>
<textarea name="feedback" placeholder="Tell us more..." required></textarea>
<input type="email" name="email" placeholder="Email (optional)" />
<button type="submit">Submit Feedback</button>
</form>Why Use TownHall for Feedback Form Backend?
Understand what users love and what needs improvement
Act quickly on critical feedback with instant alerts
Build products users actually want
Demonstrate you value customer input
Data-driven product decisions
Perfect For
Related Use Cases
Frequently asked questions
Everything you need to know about feedback form backend with TownHall.
Setting up a feedback form backend is simple. Create a free TownHall account, add a new form in your dashboard, and copy the form endpoint URL. Then point your HTML form's action attribute to this URL. No backend code required!
TownHall provides instant email notifications, spam protection, auto-replies, webhook integrations, file uploads, and a dashboard to manage all submissions. You can also export data as CSV and integrate with tools like Slack, Discord, and Zapier.
TownHall offers a free tier with 50 submissions per month. Pro plans start at $19/month with 5,000 submissions. No credit card required to start, and you can upgrade anytime as your needs grow.
Yes! Since you're using your own HTML form, you have complete control over the design, styling, and fields. TownHall handles the backend processing, so you can style your form however you want using CSS.
Absolutely! TownHall works with any frontend framework or static site. Whether you're using React, Vue, Next.js, Svelte, WordPress, or plain HTML, just point your form to our endpoint URL.
Your dashboard shows warnings when you're approaching your limits. Once you hit your limit, we provide a 5-submission grace period so you don't lose any data. After that, new submissions are paused until the next billing cycle or you upgrade. We never delete your data.
Start collecting data in minutes
No backend code required. Just paste a URL and you're live.
No credit card required • Free tier forever