Accessibility Statement
Last updated: January 2026
Our Commitment
DonorKit, Inc., doing business as townhall (“we,” “us,” or “our”), is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
We aim to conform to WCAG 2.1 Level AA standards, which means our content should be accessible to a wide range of people with disabilities, including users of screen readers, keyboard-only navigation, and other assistive technologies.
Accessibility Features
We have implemented the following accessibility features:
- Keyboard Navigation: All interactive elements can be accessed using only a keyboard, without requiring a mouse or touch device
- Screen Reader Support: Proper semantic HTML, ARIA labels, and alternative text for images and icons
- Skip Navigation Links: Skip links to bypass repetitive navigation and go directly to main content
- Color Contrast: Text and interactive elements meet WCAG 2.1 Level AA contrast ratio requirements (4.5:1 for normal text, 3:1 for large text)
- Form Labels: All form inputs are properly labeled and associated with their labels
- Focus Indicators: Clear visual indicators for keyboard focus to help users navigate
- Semantic HTML: Proper use of headings, landmarks, and other semantic elements for better screen reader navigation
- Responsive Design: Content is accessible and usable on various screen sizes and devices
Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. We are aware of the following areas and are working to address them:
- Some third-party integrations may not fully comply with accessibility standards
- Older content may not meet current accessibility standards and is being updated progressively
- Embedded content from external sources (iframes, widgets) may have varying levels of accessibility
We welcome feedback on accessibility issues. If you encounter any problems, please contact us using the information provided in the “Feedback” section below.
Feedback
We welcome your feedback on the accessibility of townhall. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
- Email: support@townhall.gg
- Subject Line: “Accessibility Feedback”
We aim to respond to accessibility feedback within 5 business days. Please provide as much detail as possible, including:
- The page or feature where you encountered the issue
- A description of the accessibility barrier
- Your operating system and browser (if applicable)
- Any assistive technology you are using (if applicable)
Assessment Approach
We assess the accessibility of townhall through the following methods:
- Automated accessibility testing tools
- Manual testing with keyboard-only navigation
- Testing with screen readers (NVDA, JAWS, VoiceOver)
- User feedback and bug reports
- Regular accessibility audits
Compatibility
townhall is designed to be compatible with the following assistive technologies and browsers:
- Screen readers: NVDA, JAWS, VoiceOver, TalkBack
- Browsers: Latest versions of Chrome, Firefox, Safari, and Edge
- Operating systems: Windows, macOS, iOS, and Android
While we strive to support a wide range of technologies, we recommend using the latest versions of browsers and assistive technologies for the best experience.
Updates to This Statement
We will review and update this accessibility statement regularly. We will revise this statement as we make improvements, address known limitations, or as accessibility standards evolve.
Legal References
This accessibility statement is part of our commitment to inclusivity and compliance with accessibility laws and regulations, including:
Contact Information
For questions about this accessibility statement or our accessibility practices, please contact us at support@townhall.gg.