Comparison

TownHall vs Basin

Basin is a solid form backend, but TownHall offers more features like CRM, link tracking, and a more generous free tier for the same price.

Feature comparison

FeatureTownHallBasin
Free submissions50/month100/month
Built-in CRMYesNo
Link trackingIncludedNo
WebhooksAll plansAll plans
File uploadsCDN storageAvailable
Auto-reply emailsCustomizableAvailable
DashboardModern, feature-richSimple
Spam filteringAdvancedHoneypot only

About Basin

Basin is a form backend service focused on simplicity. It handles form submissions and emails but lacks advanced features.

Why choose TownHall over Basin

Built-in CRM for contact management
Link tracking and URL shortener
More advanced spam protection
Modern dashboard with more features
Better analytics and reporting
Active development and updates

Considerations

We believe in transparency. Here's where Basin might be a better fit:

Fewer free submissions

Pricing comparison

TownHall

Free (50/mo), Pro $19/mo (5,000/mo), Enterprise custom

View plans
Basin

Free (100/mo), Personal $4/mo (500/mo), Pro $12/mo (2,500/mo), Business $24/mo (10,000/mo)

TownHall is best for

Developers who want a full-featured platform beyond just form handling.

More comparisons

FAQ

Frequently asked questions

Common questions about switching from Basin to TownHall.

Why should I choose TownHall over Basin?

TownHall offers several advantages over Basin, including Built-in CRM for contact management, Link tracking and URL shortener. Additionally, TownHall provides built-in CRM, link tracking, and more generous free tier features.

How does TownHall pricing compare to Basin?

TownHall offers Free (50/mo), Pro $19/mo (5,000/mo), Enterprise custom, while Basin offers Free (100/mo), Personal $4/mo (500/mo), Pro $12/mo (2,500/mo), Business $24/mo (10,000/mo). TownHall provides better value with more features included.

Is it easy to migrate from Basin to TownHall?

Yes! Migrating from Basin to TownHall is straightforward. Export your data from Basin, create a TownHall account, and point your forms to our endpoint. Our API is simple and well-documented, making the transition smooth.

What features does TownHall have that Basin doesn't?

TownHall includes built-in CRM for contact management, link tracking and URL shortening, webhooks on all plans (including free), and a modern dashboard. These features are either unavailable or require higher-tier plans with Basin.

Can I use TownHall with the same frameworks I use with Basin?

Absolutely! TownHall works with any frontend framework or static site, just like Basin. Whether you're using React, Vue, Next.js, Svelte, or plain HTML, simply point your form to our endpoint URL.

What happens to my data if I switch from Basin?

Your data is always yours. You can export all submissions from Basin and import them into TownHall. We also provide easy export options (CSV/JSON) so you can take your data with you anytime.

Ship the feature, not the infrastructure.

Create a form, paste one endpoint into your markup, and take your first submission before your coffee goes cold. The backend is our problem now.